Terms of Service

Last updated: September 2026

These Terms of Service ("Terms") govern access to and use of myoffo.com and its related mobile/desktop apps (the "Service"), operated by myoffo ("myoffo", "we", "us"). By creating an account or using the Service, you ("Customer", "you") agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. The Service

myoffo is a business management platform that helps companies manage staff attendance (including GPS-based clock-in/clock-out, geofencing, and optional face verification), staff leave/cuti applications, invoicing and quotations, a shared calendar, and related business records, all in one dashboard.

2. Accounts and eligibility

• You must provide accurate information when creating an account, and keep your login credentials confidential.
• The Service is intended for use by businesses and their staff for business purposes, and is not directed at children.
• Account owners/admins are responsible for the accuracy of data their company enters into myoffo and for managing access given to their own staff.
• You may sign in using an email/password combination (with OTP verification) or via "Continue with Google". If you use Google Sign-In, you must comply with Google's own account terms as well.

3. Free trial

• New customers may start a 14-day free trial with no credit card required.
• You may cancel at any time during the trial at no cost.
• To prevent abuse, myoffo limits free trials to one trial per phone number (verified by OTP). We may deny or terminate a trial that we reasonably believe was created to circumvent this limit.
• At the end of the trial, continued use of the Service requires selecting a paid subscription plan.

4. Subscription plans and billing

• myoffo is offered on monthly subscription plans: Starter (RM39/month), Growth (RM99/month), and Pro (RM149/month). Current pricing and feature limits for each plan are shown on our pricing page and may be updated from time to time; changes will not apply retroactively to an already-paid billing period.
• Plan limits are based on usage (such as the number of invoices/documents generated), not the number of staff accounts. Staff accounts are unlimited on all plans.
• Subscription fees are billed in advance on a recurring monthly basis until you downgrade or cancel.
• Fees are generally non-refundable except where required by law or expressly stated otherwise.
• We may suspend or downgrade access if a subscription payment fails or is not renewed.

5. Your own payment gateway (Billplz/SenangPay)

On eligible plans, you may connect your own third-party payment gateway account (such as Billplz or SenangPay) by entering your own API key and webhook URL. When connected:

• myoffo never holds, receives, or has access to your customers' payments. Funds move directly between your customer and your own connected payment gateway account.
• myoffo only displays the resulting payment QR/link on your invoices and stores the payment status and amount for your records.
• You are solely responsible for your relationship with, and compliance with the terms of, your chosen payment gateway provider. myoffo is not a party to, and bears no liability for, transactions processed through your connected gateway.

6. Your data and content

• You retain ownership of the data you and your staff enter into myoffo (staff records, attendance data, invoices, and other business content, "Customer Data").
• You are responsible for having the necessary rights and consents (including from your own staff, under Malaysia's Personal Data Protection Act 2010) to submit Customer Data to the Service.
• We process Customer Data on your behalf as described in our Privacy Policy.
• You must not use the Service to store or process data you do not have the right to collect, or in a way that violates applicable law.

7. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, or to store or transmit malicious code.
• Attempt to gain unauthorized access to any part of the Service, other customers' accounts or data, or our systems.
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law.
• Resell, sublicense, or provide the Service to third parties outside your own organisation without our written consent.
• Misuse the free trial, referral, or affiliate programs (e.g. creating multiple accounts to bypass the one-trial-per-phone-number limit).
• Interfere with or disrupt the integrity or performance of the Service.

8. Desktop and mobile apps

Where we provide a Windows desktop app or mobile app, it is a client that connects to the same myoffo.com Service and is provided under these same Terms. Continued use of the app requires an active myoffo account and internet connection.

9. Service availability

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance or updates that temporarily affect availability, and we will try to minimise disruption where reasonably possible.

10. Termination

• You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period unless stated otherwise.
• We may suspend or terminate your access if you breach these Terms, misuse the Service, fail to pay subscription fees, or if required by law.
• Upon termination, we may retain your Customer Data for a reasonable period as described in our Privacy Policy, after which it may be deleted. You may request an export of your data before cancellation by contacting us.

11. Disclaimers and limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. myoffo does not guarantee that the Service will be error-free, uninterrupted, or fit for every business need. To the fullest extent permitted by applicable law, myoffo shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, or data, arising from your use of the Service. Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid to myoffo in the three (3) months preceding the claim.

Nothing in these Terms limits liability that cannot be excluded under applicable Malaysian law.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date above, and where reasonably practicable we will notify account owners by email. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing law

These Terms are governed by the laws of Malaysia, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.

14. Contact us

Questions about these Terms can be sent to support@myoffo.com.